Important Notice Regarding Coronavirus (COVID-19)
Under the modified Development Service Center (DSC) operations adopted at the beginning of the COVID-19 pandemic, in-person appointments with DSC staff are not currently available. However, you may schedule a telephone or video conference appointment to meet remotely with DSC staff, and you may make an in-person appointment to review or retrieve records, including California Environmental Quality Act documents, if an alternate means of review or retrieval is not available.
Per City Ordinance 187219, proof of vaccination is required for a patron to enter an indoor portion of a City facility beginning November 29, 2021. This includes DSCs. In lieu of vaccination, visitors with a reasonable accommodation due to a medical condition, restriction, or a sincerely held religious belief may provide a negative COVID test within 72 hours of entry. You can request a digital COVID-19 Vaccination Record if you were vaccinated in California (unless you were vaccinated at a federal facility) by visiting myvaccinerecord.cdph.ca.gov. For more information about vaccine records, visit the LA County Vaccine Records website.
City Planning has also established in-person drop-off areas at all three DSCs for applicants to submit plans and applications. The in-person drop-off areas are available during regular business hours in secure, monitored locations outside the DSCs. Please note, however, vaccination will not need to be verified for customers who are only utilizing the drop-off/pick-up areas at DSC lobbies.
City Planning personnel will contact applicants to offer technical guidance on the during the design, entitlement, and permitting stages of a project. Small business owners and residents can find more information about proposed land use regulations on City Planning's website.
About Development Services
Project applications begin at the public counter of Los Angeles City Planning’s Development Services Centers (DSCs). Residents and business owners can visit three locations (Metro/Downtown Los Angeles, Valley, and West Los Angeles) to receive technical planning guidance during the design, entitlement, and permitting stages of a project.
The "deep counter" at Metro DSC offers consultation and specialized services that extend beyond the traditional public counter operations at the other DSCs. The deep counter’s services are tailored to the needs of specific industries.
Notice to Land Use Industry Professionals
If you are compensated to interact with the Department of Planning, City law may require you to register as a lobbyist and report your activity. Any individual may qualify as a lobbyist, regardless of occupation, education, training, or professional title. A lobbyist may hold a position that includes but is not limited to attorney, CEO, consultant, government liaison, business owner, permit applicant, urban planners, expediters, land developers, various real estate specialists and others.
Scroll down to learn more about the services offered at the DSCs.
Prior to applying for any land use permits or entitlements, applicants are encouraged to consult with planning staff at the public counter to verify zoning regulations and planning approvals.
Case Filings for Entitlements or Administrative Approvals
Project applications for entitlements and administrative approvals are filed at the public counter. Planning staff is available to assist applicants with processing these applications.
Case Condition Approvals
Once entitlements have been granted, planners sign off on project conditions of approval at the public counter. The next step is applying for a building permit.
Planners review building permit sign-off requests at the public counter. Before construction can begin, the review determines whether the necessary planning entitlements have been approved and the required conditions of approval cleared.
Filing of Appeals
Please refer to the Updated Appeal Filing Procedures information available here.
The public counter also processes coastal exemptions for administrative approvals. These exemptions are for projects that have minimal or no impact to coastal resources.
Note: The following services are offered at the Metro DSC.
Housing Services offers specialized, technical assistance for a number of affordable housing projects, processing the necessary entitlements and clearing the conditions of approval. The work of Housing Services is part of a larger effort to advance an equitable mix of housing opportunities in Los Angeles. Click here for more information.
Home-Sharing takes in, reviews, and approves applications relating to the short-term rental of a primary residence. Click here to learn more about the program.
Wireless and Telecommunications
Wireless and Telecommunications reviews zoning regulations and condition clearances for the placement of wireless telecommunications facilities on public and private property. For general wireless and telecommunications inquiries, please email email@example.com.
All requests for administrative and building permit clearances should be submitted through the online application portal under "Wireless Telecommunications Facilities".
Map Processing facilitates private street dedications and lot line adjustments, offering general consultation and case filing instructions for applicants seeking guidance on project applications not subject to the State Subdivision Map Act’s standard guidelines for review.
Beverage & Entertainment Streamlined (BESt)
The BESt Program handles the initial case intake services and project sign-off for stand-alone alcohol sales (CUB) and entertainment (CUX) entitlements, standardizing the types of conditions imposed citywide on the restaurant and hospitality industries to establish consistency. In order to streamline procedures and improve processing times, the Pre-Application Review requirement has been suspended. Applicants with Conditional Use Beverage requests may now submit applications directly to the BESt unit. Projects will continue to receive the same level of thorough review but in fewer steps for the applicant. Please use the City Planning Application form, the City Planning Application Filing Instructions, and the Special Instructions for Alcohol (CUB) and Adult Entertainment Establishments (CUX) form for filing. Please Note: We are no longer accepting checks for the filing fees, once staff receives your application, online payment will be required. BESt unit staff can be reached at firstname.lastname@example.org.
Monitoring, Verification and Inspection Program (MViP) for CUB/CUX Entitlements
The sale and dispensing of alcoholic beverages, dance halls, and entertainment uses are subject to conditions of approval. Under the Monitoring, Verification and Inspection Program (MViP), all stand-alone alcohol sales (CUB) and entertainment (CUX) entitlements are reviewed for compliance with conditions of approval. This condition clearance process must be completed to effectuate the entitlement prior to the start of utilizing the grant. In addition, building permits associated with CUB and CUX entitlements are reviewed for compliance with the conditions of approval. Following the start of operations, the Department of Building and Safety will periodically inspect operations and enforce ongoing compliance with conditions of approval.
All requests for condition clearance/effectuation and building permit clearances should be submitted through the online application system (OAS) portal under "Alcoholic Beverage and/or Entertainment."
Preliminary Application Review Program (PARP)
PARP provides guidance and technical assistance for qualified housing development projects primarily through the processing of SB330/Housing Crisis Act (HCA) Preliminary Applications and facilitating Building and Safety’s preliminary zoning assessment review and City Planning’s entitlement review of housing development projects. Click here to learn more about the program.
Redevelopment Project Area (RPA)
Each Redevelopment Project Area has a unique set of land use restrictions designed specifically to enhance the quality of life for the community. Development projects located within Redevelopment Project Areas are reviewed for compliance to the Redevelopment Plans. All requests for administrative and building permit clearances should be submitted through the online application portal under "Redevelopment Project Area (RPA)".
The Records Management Division maintains records for the Department. At Records Management, you can review case files in hard copy, or on microfilm and/or microfiche, view Sanborn maps, review California Environmental Quality Act (CEQA) documents, receive information on case file locations, and obtain copies of records.
In partnership with the Department of Building and Safety, City Planning offers Development Services Case Management (DSCM): the main portal for consultation, assistance, and troubleshooting for complex development projects requiring interdepartmental approvals. The office brings together case managers from various city departments, including City Planning, Building and Safety, Engineering, Transportation, and Water and Power.
Consult the DSCM Services Matrix to determine project eligibility requirements.